KLM consists of multiple departments where the Commercial Organization ensures that customers become frequent travelers with KLM. Its core activities include the development of marketing strategies and selling Airfrance and KLM  as a passenger product. Professionals working in a range of specialist departments continuously monitor and control KLM's market position. The Sales Areas, Marketing, Brand, Distribution & Digital and Pricing & Revenue Management departments are working continuously together to improve, sell and effectively market our passenger products.

Within Commercial the Digital department focusses on the commercial and servicing processes during the entire customer journey. To support this effort we are looking for a Senior Interaction Designer.